Kai Kristiansen & Friends ApS reserves the right to refuse service, remove or edit content, or cancel orders at their sole discretion. You will be emailed your receipt, pick up tracking information and details regarding your order.
Kai Kristiansen & Friends ApS will attempt to ship all merchandise within five business days of purchase unless otherwise specified. Products in backorder can take up to 8 to 10 weeks to get produced. Feel free to contact us at sales@KaiKristiansen.com for an update.
Kai Kristiansen & Friends ApS will not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery.
Only item with standard upholstery and in standard colors can be returned.
For all returns, a return and handling fee of 30% will be deducted from the returned amount.
Merchandise purchased from Kai Kristiansen & Friends ApS may be returned within 10 days of delivery if accompanied by original receipt and be in new condition and in the original packaging.
Returns must be pre-authorized by emailing sales@KaiKristiansen.com.
Kai Kristiansen & Friends ApS will not be responsible for any costs associated with shipping the return. Actual cost of shipping the item to you will not be credited or refunded.
Claims for defective or damaged items must be filed within 5 days of delivery. Please inspect your items immediately upon delivery. Claims received after 5 days of delivery will be subject to respective vendor warranty policies.
Orders cancelled after 24 hours may be subject to a 25% cancellation and restocking fee in addition to any shipping charges incurred.
Customer-specific orders cannot be canceled after production has begun.
In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.
Disclaimer of Warranties
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Kai Kristiansen & Friends ApS makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. Indemnification